A spacious modern lobby with high ceilings and tall grey walls featuring vertical wooden slats. A series of suspended linear lights hangs above a central reception desk made of light wood. To the right, a green living wall surrounds the Lloyds Banking Group logo. Next to it, large digital screens display the company’s black horse symbol on a teal background. Soft seating with dark green upholstery sits to the left, and the far end of the space opens into a bright atrium with additional architectural details. A modern open workspace with long wooden tables supported by black metal frames, surrounded by light grey chairs. Overhead, exposed ceilings display ducts, cables and suspended acoustic panels. The space features abundant greenery, including plants on shelves and hanging planters. To the right, there are teal upholstered booth seating areas with integrated tables. Large windows at the far end bring in natural light and reveal an outdoor view, while the overall design uses soft colours and natural materials to create a relaxed working environment. A large presentation and event space with rows of chairs arranged in a theatre layout, featuring alternating green, grey and cream seating. The room has a modern industrial ceiling with exposed services and linear LED lighting. At the front, a dark green wall displays the Lloyds name in white. The floor is covered in grey patterned carpet and there are potted plants placed around the space. To the right, glass doors lead to an area with colourful graphics, while a large screen is positioned on the left side of the room. A modern corporate gym with black rubber flooring and a long wall of mirrors above a full rack of dumbbells. Adjustable weight benches are spaced across the floor. The central column and surrounding walls feature large fitness-themed graphics in shades of blue, purple and black, showing people exercising. To the right, a lighter wood floor section leads to additional gym equipment, including cardio machines and an indoor rowing machine. The ceiling has a grid of square lights and circular ventilation units, giving the space a clean and well-organised appearance. A bright open café and breakout area with light wood flooring and clusters of square and round white tables surrounded by grey and cream chairs. The ceiling features a grid of square lights and circular ventilation outlets. Large potted plants are placed around the space. A freestanding wooden structure in the centre contains a large digital screen. Beyond this, additional seating areas and workspaces are visible, with full‑height windows on the right letting in natural light. A spacious rooftop terrace with large grey stone tiles and a curved overhang supported by round columns. A long planter filled with greenery runs along the terrace edge. Beyond the terrace, there is a clear view of surrounding Birmingham city centre, including a domed historic building and a clock tower. Modern high‑rise buildings stand further in the distance under a bright blue sky. An internal atrium with multiple office floors visible through large glass panels framed by grey structural beams. Each level contains modern workspaces, including meeting rooms, desks and seating areas. The walkways have glass balustrades with dark handrails. Bright ceiling lights illuminate the interior and create reflections on the glass. Lift shafts and vertical structural supports run up the right side of the atrium. The overall design shows an open multi‑storey office environment with clear sightlines across different floors. A modern open‑plan office with light wood flooring and long shared desks made of pale timber, each equipped with ergonomic task chairs. Overhead, grey acoustic panels with integrated linear lighting run along the ceiling. A central workstation structure made of black metal supports hanging plants and pendant lights above the desk surface. To the left, a glass meeting room with colourful vertical panels is visible. Further into the background, additional desks, screens and collaborative areas extend along the length of the bright workspace.
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Home Case studies Lloyds Banking Group

Delivering Birmingham’s biggest single occupier fit out

Lloyds Banking Group’s new workplace raises the bar for Birmingham, becoming the city’s biggest single occupier office fit out ever completed. Across nine levels, we delivered a modern regional head office built for better ways of working, stronger staff connection and a lower energy future.

Project partners

  • Pick Everard
  • Cundall
  • Ridge & Partners
  • Weedon Architects

Key features

  • Biggest single occupier office fit out delivered in Birmingham
  • Nine level refurbishment for over 1,750 occupants
  • Best in class meeting rooms and new town hall space
  • Net zero focused M&E upgrades

Lloyds Banking Group, the largest UK retail and commercial financial services provider, set out to fully refurbish its regional head office at 125 Colmore Row to create more facilities that support staff wellbeing. In line with their net zero 2050 target, the building services were comprehensively upgraded to reduce the building’s operational carbon output.

Reimagining 125 Colmore Row

125 Colmore Row now supports over 1,750 people, offering more than 1,300 desks and over 600 alternative work settings, including booths and breakout areas. The scale of the transformation is immediately apparent on walking into the reworked entrance. Feature joinery now spans the walls, linear lighting continues from the walls across the ceiling and a living wall behind the reception desk includes a feature light of the Lloyds Banking Group logo. This leads onto a bright open atrium that spans the height of the building.

Collaboration spaces feature on every floor and the number of meeting rooms has doubled. A new broadcast studio allows professional filming on site and a dedicated tech bar provides hands on IT support. Staff facilities have been upgraded throughout, including a contemplation space, a gym with changing area and a music room, with all amenities designed to be fully accessible for wheelchair users.

A new events space can now host large town hall gatherings. The restaurant and kitchen provide healthy meals on site, opening onto a terrace with views across Birmingham and with 20 different types of plants and flowers, helping people feel connected to nature and supporting local pollinators.

Managing with precision

To keep the programme on track, laser scans of the upper floors were reviewed alongside historic build information before work began on site. This reduced the risk of late discoveries and supported a smooth start. Roof works included the installation of a five tonne chiller and removal of the old air handling unit. Several crane lifts were completed over weekends to reduce disruption in this busy part of Birmingham and detailed planning ensured safe road closures.

A lower carbon future

Sustainability was a central driver for the project and supports Lloyds Banking Group’s 2050 net zero target. The building is now fully gasless, using air source heat pumps to serve the heating and water systems. Air handling units were upgraded with heat recovery and new fan coil units run on lower water temperatures to reduce energy use. High efficiency LED lighting replaced all existing fittings and links to a new building management system that monitors and optimises energy performance. These changes helped increase the building’s EPC rating from D to B. In addition, during strip out, 97% of the 450 tonnes of removed material was recycled.

A space Lloyds can bank on for the future

The refurbishment of 125 Colmore Row has given Lloyds Banking Group a renewed, sustainable and modern regional head office. With upgraded building services, stronger staff amenities and greater choice in work settings, the workplace supports everyday performance and long term environmental goals at a scale not previously delivered for a single occupier in Birmingham.

  • 125 Colmore Row, Birmingham
  • 151,000 sq ft
  • 72 weeks

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