Embarking on an office refurbishment is an exciting opportunity to create a vibrant and productive workspace.

Whether you're aiming to update the design, optimise desk space, embrace new ways of working, or prioritise employee wellbeing, a well-planned refurbishment can attract and retain talent, boost productivity, and foster a sense of pride among your staff. This quick guide will walk you through essential considerations to ensure a successful office refurbishment that aligns with your goals.

Building the right internal project team

Choosing the right internal project team is crucial for a smooth and successful refurbishment. Select a senior decision maker who can rally the team and effectively manage external project teams, including architects, M&E engineers, and fit out contractors. Opt for an organised individual who can meet deadlines, manage budgets, and nurture positive relationships with stakeholders.

Defining the why and the what

Identifying the reasons behind your office refurbishment is the foundation for determining its scope and appearance. Consider the goals you want to achieve—whether it's attracting new talent, fostering collaboration, breaking down silos, implementing well-being initiatives, or making a positive social impact. Align your design brief with these objectives, incorporating elements like communal working spaces, breakout areas, ergonomic workstations, and sustainable practices.

Choosing the right delivery partner

Deciding on the right business or businesses to deliver your project is critical. You can opt for a Design and Build partner that provides a comprehensive range of services under one roof, or assemble a collective of consultants from different businesses who collaborate to deliver specific aspects of the fit-out. Evaluate their credentials, experience, and references from past projects. Ensure that your chosen partner understands your business's needs, the well-being of your employees, and the importance of social responsibility.

Strategic timing

Consider the logistics of your refurbishment, including whether to adopt a phased approach while maintaining occupancy or temporarily relocate to a different workspace. It's advantageous to plan renovations during quieter periods when employees are more likely to be on holiday, such as the Christmas season or summer break.

Refurbishing older buildings

Refurbishing an older building presents unique challenges compared to fitting out a new office space. Factors such as asbestos, lack of raised flooring, ageing amenities, and outdated mechanical and electrical services require careful consideration. Address these challenges by incorporating necessary elements like showers, changing rooms, or bike storage that may not be readily available in older buildings.

Effective communication with staff

Change can be challenging for employees, so it's important to keep them informed and engaged throughout the refurbishment process. Conduct regular update forums, distribute newsletters, or appoint change champions to facilitate open communication. Encourage feedback from staff to address any concerns, suggestions, or design decisions, ensuring a collaborative and inclusive approach.

Consider the environment

Make sustainability a priority throughout your office refurbishment by integrating eco-friendly practices. This includes using energy-efficient lighting systems, opting for sustainable materials, implementing waste reduction strategies, improving indoor air quality, incorporating green spaces, and reducing the carbon footprint of your project.

Consider employee wellbeing

Prioritise the wellbeing of your employees during the office refurbishment process. Create a comfortable and supportive environment by incorporating ergonomic furniture, adjustable workstations, proper lighting, and other elements that promote physical and mental health.

Make social value part of your project

Embrace social responsibility by incorporating initiatives that benefit the community. This can include engaging local suppliers and contractors, supporting local charities or community projects, or implementing sustainable practices that have a positive impact on society.


An office refurbishment provides a valuable opportunity to transform your workspace into an environment that inspires and supports your employees.